SiteIncident Hub

SiteIncident Hub is an enterprise-grade security intelligence and incident management platform designed for organisations that operate multiple physical sites and cannot afford reactive security.

At its core, SiteIncident Hub combines a cloud-based operations console with an AI-powered desktop agent — Command Station — installed at each site. Command Station processes live camera and sensor feeds locally, running YOLOv8 visual detection, audio analysis, and multi-sensor fusion, streaming verified alerts, incidents, and evidence to the cloud in real time, even over unstable connections.

Key Capabilities

AI Detection Agents

Named smart agents assigned to cameras and sensors, each powered by a 40-capability detection brain covering Security, Safety, Environmental, Hazard, Audio, and Compliance scenarios. All inference runs on-site — no cloud AI dependency, no latency, no data leaving the perimeter.

Real-time Incident Management

Full lifecycle management from creation to closure — assign, investigate, escalate, and resolve with SLA tracking, a complete audit trail, and attached media evidence. Every action is logged and timestamped for compliance and litigation readiness.

SOS & Emergency Response

A dedicated SOS event wall with one-click dispatch, automatic multi-step escalation chains, and duress detection. SOS events bypass all queues and retry delivery every 10 seconds until confirmed received.

Live Feed Viewer

Watch live HLS streams and snapshots from every camera across all sites directly from the cloud operations portal. No VPN, no DVR access required.

Multi-site Command

Manage hundreds of sites, zones, patrol routes, visitor access logs, and response teams from a single unified operations console. Regional grouping, site health scoring, and cross-site incident correlation all included.

Field Agent Portal

A mobile-first interface for on-ground responders: shift clock-in, patrol waypoint check-ins, SOS trigger, and assigned incident management — works on any smartphone, on or offline.

Executive Dashboard

KPI tiles, site risk rankings, SLA compliance trends, and one-click board-ready reports for security leadership and C-suite stakeholders.

Offline-first Reliability

All critical events are written to a local priority queue and synced in order when connectivity returns. SOS events are the sole exception — they bypass the queue entirely and retry every 10 seconds until delivered.

SiteIncident Hub is available as a SaaS subscription across six tiers — from a free Trial to Government-grade — priced to scale from a single-site team to a national multi-site deployment.